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Faq

Your First Time at Residence Sant'anna.

Some answers to frequently asked questions ....

How far is the Residence from the city center and the sea?
The Residence Sant'Anna is about 400 meters from the center of Pietra Ligure and the promenade. Walk up to 10 minutes

How do I get to the city center?
From Residence Sant'Anna you can reach the center of Pietra Ligure and the beach through three alternative routes:
1) Through the botanical garden whose entrance is just across the road. This is the most pleasant solution and it's traversable with stroller, despite the presence of some flight of steps in the final part. At the end of the botanical garden, take a pedestrian underpass leading to the heart of the historical center.
2) Through a series of steps that lead directly into the square of Pietra Ligure. It is definitely the shortest path (a few minutes), but also more difficult and less comfortable if you are in the company of children or older people.
3) Through the Municipal Road called Via Cornice. Halfway you can choose whether to take the last part through the flight of steps or continue to the pedestrian underpass.

To return to the residence you can take advantage of the free shuttle. The shuttle stop is in front of the War Memorial in the center of the promenade and close to our beach. The shuttle makes two trips a day, one in the late morning and one in the late afternoon.

How do I book?
The first step is to send us an email with the confirmation of booking, then you will receive a message with our bank details to send, within 20 days, a deposit of 30% of the total stay. In cases where the arrival is after a few days of booking, may be required, with a special form, the number of credit card and the expiration date to guarantee your reservation.

Do you refund the deposit in case of cancellation?
If the cancellation is notified in writing, within 21 days of arrival, the deposit will be refunded in full. For cancellations not made within 21 days prior to arrival date, the deposit will not be refunded

What time can I check in and out?
Check in after 3pm on day of arrival and out by 10.00am on day of departure.
The arrivals are possible even in the late evening or at night (after 20:00) in accordance with the management.

Are linen and towels provided?
Upon your arrival you will be given the complete linen throughout the apartment: bed linen (pillowcases, sheets and blankets), bath linen (towels and carpet) and kitchen linen (tablecloth, napkins and tea towels). For stays of two weeks or more, it is expected the weekly change every Friday morning.
If you wish, you can, in agreement with the Management, the midweek change.

Final cleaning is included in the price?
If the final cleaning is done by the customer, no additional costs will be charged on departure.
If the customer does not have the time or inclination to do it, then our staff can intervene (30.00 €, excluding the kitchen and its equipment).

Where can I park my car?
In front of our residence we have two reserved parking for our guests with 45 car park.
It is free and it can't be reserved.
Alternatively, you can park your car in our garage, but places are limited and the reservation is recommended. The cost per car is 4,00 € / day

When is the pool open?
Usually the swimming pool is open from mid-May to mid-October.
These dates may vary with weather conditions because the swimming pool is outdoors

What is beach service?
From mid-May to the end of September, our price includes also the possibility to use a deckchair, a sun lounger, an umbrella and a changing room (common for all our guests) in a private beach of Pietra Ligure (Bagni San Giovanni).
For additional equipment:
Tel +39 019 626705
Mobile: +39 334 3437920
E-mail bagnisangiovanni@wime.it

Where can I go shopping?
Inside the residence there is a small supermarket where you can buy foods and some products for hygiene and cleanliness.
The largest supermarket in Pietra Ligure is easily reached from our residence in 5 minutes by car.
Alternatively, in the center of the city, reached from our residence about 10 minutes walk, you will find all kinds of shops.
In addition, three times a week, on Monday, Wednesday and Friday afternoon in Piazza San Nicolò, there is the typical fruit and vegetable market with the products of our land.
Instead, on Saturday morning there is the classic market, with all kinds of things

Are pets allowed?
Your pets are welcome, if they are small and after informing the management. It is not allowed in the common areas (bar, games room, playground, swimming pool / solarium ....). Pets are not allowed in the "Plus Apartments" Information Request

Are apartments renovated?
All our apartments have been recently renovated, except for a few in the Classic category

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Faq and Informations Residence 3 stars Sant'Anna Pietra Ligure (Liguria)